New Reason to Hate Twitter!

As illustrated by Michael McFaul, former ambassador to Russia

This is a story about (1) a recent social media dustup between Michael McFaul, ambassador to Russia under President Obama, and a Chinese journalist; (2) the importance of trying to express yourself clearly on social media; (3) the importance of exercising cognitive empathy—that is, trying to understand what’s going on in another person’s head—on social …

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