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I am just listening to the story of the open doors of the garage and the cold air coming in. The two of you discuss the relevance of cognitive empathy, you draw a line to mindfulness and the teachings of the Buddha. Isn’t Metta, loving kindness, not also a part of the equation? Not just because it means being gentle and kind, but even more because it includes the acceptance , that all of us behave based on experiences, actions, learnings in the past ( plus eventually some genetic influence)?

Is cognitive empathy linked to understand the mechanics of Karma ?

Or, as my teacher uses to say: I know your mind, because all our minds are actually the same ( knowing = cognition, mind = empathy).

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This was a good one. I'm a human resources consultant and am introducing cognitive empathy techniques into some conflict resolution coaching sessions with clients. So much workplace conflict could be managed more effectively if we gave some consideration to the other person's perspective. It doesn't mean conflict won't persist, or that people with genuinely different goals/values will see eye to eye, but it really helps reduce attribution error, i.e. taking it from "Oh, this person's a micro-managing asshole" to "Oh, this person is more process focused than I am. I need to do a better job trying to get them to focus on outcome."

I'm also enrolled in a leadership program with other local business folks and part of the curriculum of the program was DISC analysis. I know that some of these personality type profiles have issues when people over rely on them and see them as determinative, but if it's used appropriately it's useful to identify broad traits and tendencies. First, it's useful to gain an understanding of yourself, but in an environment where a team of employees goes through the analysis you'll get a better handle on your coworker's tendencies, attitudes, etc. which makes navigating those relationships easier.

As you put together your book I think a chapter on practicing cognitive empathy in the workplace would be extremely valuable, since it's a real rubber-meets-the-road environment for so many people when it comes to conflict and how practicing CE could have real practical effects.

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Thank you very much for this wonderful discussion -- bravo, bravo. It stimulated the following disconnected reflections and questions: (1) Byron Katie (of "Loving What Is" notoriety) always says that it is not possible or necessary to stop judging. Let that impossible idea go! What she urges us to do is to inquire into that judgement -- is it true? Your discussion touched on that idea as well; (2) I do always wonder how it is possible to separate an explanation for a behavior from a justification. I take it that the practice of medication is what would help separating those two -- preventing what would be an "inevitable" action due to a certain cause from being just that -- inevitable. I look forward to hearing you say more about that. (3) Have you read "The Sum of Us" by Heather McGee? Her thesis is so nonzero sum game, a oerfect illustration of how much better our society could be if we engaged in it. Please read it and celebrate this possibility!

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